Privacy Policy

This Privacy Policy describes how Creative Raaz Media, together with its owners, affiliates, subsidiaries, agents, contractors, and representatives (collectively, “Creative Raaz Media,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects information in connection with this website, our contact and intake forms, our communications (including email and SMS/text messages), and any services we provide (collectively, the “Services”). By accessing or using the Services, you agree to this Privacy Policy in full. If you do not agree, do not use the Services.

1. Information We Collect

We collect information you voluntarily provide, including without limitation your name, email address, mobile or other telephone number, company information, and the contents of any message or inquiry you submit. We may also automatically collect technical information such as IP address, browser type, device identifiers, pages visited, referring URLs, and usage data through server logs, cookies, and similar technologies operated by us or our hosting and infrastructure providers.

2. How We Use Information

To the fullest extent permitted by applicable law, we may use the information we collect for any lawful business purpose, including without limitation: to respond to inquiries; to provide, improve, personalize, and market our Services; to communicate with you by email, telephone, or SMS/text message (where you have provided consent as required by law); to manage client relationships, including through our United States-based agents and account advisors; to perform analytics; to maintain security and prevent fraud; to enforce our agreements; and to comply with legal obligations. We may retain information for as long as we deem reasonably necessary for these purposes.

3. SMS/Text Messaging Privacy

If you opt in to receive text messages from us, we collect and store your mobile number, the date, time, and content of your opt-in consent, and subsequent message history. Mobile opt-in data and consent will never be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share mobile information solely with service providers acting on our behalf (such as messaging platform vendors) to the extent necessary to deliver the messages you requested. You may revoke SMS consent at any time by replying STOP. Message frequency varies; message and data rates may apply.

4. Email Communications

By providing your email address, you consent to receive transactional and relationship emails from us, and, where permitted by law, informational and service-related communications. You may unsubscribe from non-essential emails at any time using the mechanism provided in the email or by contacting us through our website contact form.

5. How We Share Information

We do not sell your personal information. We may share information: (a) with our employees, agents, contractors, and United States-based account advisors who need it to serve you; (b) with service providers who process data on our behalf (including without limitation hosting, database, email, messaging, and analytics providers); (c) in connection with any actual or contemplated merger, acquisition, financing, reorganization, or sale of assets; (d) to comply with law, regulation, subpoena, or governmental request, or to protect the rights, property, or safety of Creative Raaz Media, our clients, or others; and (e) with your consent or at your direction.

6. Cookies and Tracking

Our website and infrastructure providers may use cookies, log files, and similar technologies for functionality, security, and analytics. You can control cookies through your browser settings; disabling them may affect site functionality.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect information in our possession. However, no method of transmission or storage is completely secure. To the fullest extent permitted by law, we disclaim any liability for unauthorized access, disclosure, alteration, or destruction of information that occurs despite such reasonable safeguards, including events caused by third parties or circumstances beyond our reasonable control.

8. International Transfers

We are headquartered in Bangalore, India, and maintain agents and advisors in the United States. Information you provide may be processed and stored in India, the United States, or other jurisdictions whose data-protection laws may differ from those of your residence. By using the Services, you consent to such transfers.

9. Your Choices and Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise any right, submit a request through our website contact form. We will respond as required by applicable law and may need to verify your identity before acting on a request.

10. Children

The Services are intended for business users and are not directed to children under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may modify this Privacy Policy at any time, in our sole discretion, by posting an updated version on this page with a revised effective date. Changes are effective upon posting. Your continued use of the Services after posting constitutes acceptance of the updated policy.

12. Contact

Questions about this Privacy Policy should be submitted through the contact form on our website. Creative Raaz Media, Marathahalli, BBMP Khatha No. 1395, Sy.No. 26 (P), Marathahalli Main Road, EPIP Zone, Chinnapanna Halli, Bangalore, KA 560037, India.